Yanamino Support

Write to support@yanami.no with a question, a problem or a request about your data. We answer in English or Norwegian, usually within a few days. Requests about your data are answered within one month at the latest, and they're free.

If you have an account, writing from its email address helps us find it.

Forgot your password

In the app, go to Log In and tap Forgot Password?. We email you a code. Enter it in the app with a new password.

If the email doesn't come within a few minutes, look in your spam folder. It comes from no-reply@yanami.no.

Delete your account

In the app:

1. Go to Settings.
2. Tap your account at the top.
3. Tap Delete Account and follow the steps.

Without the app, write to support@yanami.no from your account's email address, with the subject "Delete my account". Delete your Yanamino account explains what is deleted, what can be kept, and what happens to decks, lessons and quizzes you shared with groups.

Report something

If something on Yanamino breaks the law or the Community Guidelines, tap Report on it in the app. Without an account, follow How to report something on Yanamino.

If someone is in danger right now, call the police on 112.

Your data

The Privacy Policy explains what Yanamino collects, why, and what you can do about it. The Terms of Use are the agreement between you and Yanamino.